Privacy Policy

🔐 Privacy Policy

Effective Date: Jul 1, 2025

This Privacy Policy explains how VisionAI360 (“we,” “us,” or “our”)—a service operated by Creative Vision Hub LLC—collects, uses, shares, and protects your personal information in connection with our AI image generation platform (“Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

  • Account details: Name, email address, and password (if applicable)

  • Payment information: Collected securely through our third-party payment providers

  • Support inquiries: Any messages or attachments you send to our support team

b. Generated Content

  • AI-generated images and associated metadata may be temporarily stored to improve performance, provide support, or develop features.

c. Automatically Collected Data

  • Device & usage data: IP address, browser type, operating system, pages visited, timestamps, and referring URLs

  • Cookies & tracking technologies: See our Cookies Policy for more details


2. How We Use Your Information

We use your information to:

  • Provide and operate our Service

  • Process payments and transactions

  • Improve, maintain, and secure the platform

  • Offer customer support and respond to inquiries

  • Analyze user behavior and Service performance

  • Comply with legal obligations

We do not sell or rent your personal data.


3. Sharing Your Information

We only share your data under limited circumstances:

a. Service Providers

We work with third-party vendors (e.g., hosting, analytics, payment processing) who require limited access to perform services on our behalf. They are contractually bound to protect your data and use it only as instructed.

b. Legal Compliance

We may disclose personal information if required to comply with legal obligations or to defend our rights.

c. Aggregated or Anonymized Data

We may share anonymized insights or usage trends that cannot be linked back to individual users.


4. Data Security

We implement industry-standard technical and organizational safeguards to protect your data. These include encryption, secure hosting environments, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.


5. Data Retention

We retain your information only as long as necessary to:

  • Deliver and maintain the Service

  • Comply with legal and regulatory obligations

  • Resolve disputes or enforce agreements

You may request deletion of your data at any time (see Section 7).


6. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the right to:

  • Access your personal data

  • Correct or delete inaccurate information

  • Object to or restrict processing

  • Withdraw consent where applicable

  • Request data portability

To exercise these rights, please contact us at contact@visionai360.com. We will respond to valid requests within a reasonable timeframe.


7. Children’s Privacy

Our Service is not intended for use by children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.


8. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements, services, or data practices. We encourage you to review it periodically. Continued use of the Service after changes are published constitutes your acceptance.


9. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or your data, contact us at:

📧 contact@visionai360.com